User Handbook

Boiling Harmonies Platform Handbook

This guide explains how the platform works for every category of user: general users, hosts, publishers, artists, and labels.

Use this page to understand roles, core workflows, and where to go to publish events, releases, digital products, and campaigns.

General User

  • Discover artists, albums, tracks, and public galleries.
  • Browse events and buy tickets where sales are enabled.
  • Support campaigns through fundraiser donation flows.
  • Buy software, films, and eBooks from publisher pages.
  • Subscribe to newsletters from the footer on supported pages.

Artist

  • Request and maintain artist access from your account profile.
  • Set up your public profile with bio, links, and artwork.
  • Create albums and tracks, then control publish/unpublish status.
  • Manage your gallery and media presence.
  • Track purchase activity and artist earnings in dashboard views.

Host

  • Create and manage host-facing event pages and event information.
  • Configure ticketing, pricing, and checkout for events.
  • Use ticket validation and checker delegation features where enabled.
  • Review event-linked fulfillment and notification flow outcomes.

Publisher

  • Manage a publisher profile and dashboard.
  • Publish software, films, and eBooks with pricing and metadata.
  • Create virtual and hybrid events, including film festival programs and screening schedules.
  • Set up online access details for virtual screenings and hybrid audience participation.
  • Use tokenized digital delivery routes after successful checkout.
  • Track catalog activity and purchase-linked outcomes.

Label

  • Apply for label access and complete approval requirements.
  • Invite artists by email or through in-platform label flows.
  • Use artist-wide, album-scoped, or track-scoped contract workflows.
  • Negotiate and counter-offer split terms before acceptance.
  • Manage label catalog controls that depend on active contract scope.

How To Create An Event

  1. Sign in with a host-capable account and open your host/event management area.
  2. Create a new event and fill required details: title, date, time, venue, and location.
  3. Select event mode as in-person, virtual, or hybrid based on your audience plan.
  4. Add event description, media, and category fields for better discovery.
  5. Configure ticket options, availability, and pricing.
  6. Save and publish the event when details are ready for public visibility.

How To Create An Album

  1. Sign in with an approved artist account and open your artist dashboard.
  2. Create a new album with title, release details, cover art, and price settings.
  3. Add tracks with audio uploads, metadata, and track ordering.
  4. Review album and track visibility settings.
  5. Publish when you are ready for public listing and purchase flows.

Radio Contribution And Icecast Live Workflow

  1. Open the radio contribution area and submit your track, program segment, or DJ set metadata.
  2. Complete review requirements so the contribution is approved for scheduling.
  3. Create a live slot with start time, host details, and stream information.
  4. Connect your encoder (for example Mixxx, OBS, or Butt) to the configured Icecast mount point.
  5. Run a short audio check, then go live at the scheduled time and monitor stream health.
  6. End the stream, save any replay metadata, and publish post-show updates if needed.

Other Existing Features

Fundraiser

Campaign support pages with donation flows and success reconciliation.

Tickets

Checkout and webhook fulfillment patterns for event purchases.

Festival Content

Festival pages and supporting content inside the Wagtail page system.

Support And Help

Use the Help page for troubleshooting and support contact routes.

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